Corporate Email Hosting Frequently Asked Questions

Why Loftmail?

Loftmail is the leading provider of secure corporate and personal email services. Our focus is simple: to provide our clients with fast, secure and reliable email service. For a list of benefits of features, visit our Business Email page.

Do I have to be a company or business to use your service
No, anyone can use our service, we do not require you to be a corporation or business.

What is the pricing structure?
Very simple, $19.95 per email account, per month. We offer monthly, quarterly and yearly payment plans.

I am an Internet Service Provider (ISP)
We can provide you with a complete, transparent email hosting solution. Your customers will not even know we exist.

I am a reseller interested in selling your services.
We welcome resellers, please email us for more info.

What does it mean that your email service is secure?
It means your entire email session and any information sent from your web browser to our servers, from the time you log in until you log out, is encrypted or scrambled, making it impossible to intercept or steal.

What if I don't use a web browser, but an email client like MS Outlook
That is fine, our IMAP servers also provide a secure, encrypted SSL channel for you to use.

What is SSL?
SSL stands for Secure Socket Layer. It is a protocol developed for transmitting private information via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection.

Is SPAM protection part of your service?
Yes. We use multi-tier SPAM technology that blocks the worst SPAM providers before they ever reach your mailbox. The rest of the SPAM messages are marked as SPAM for easy filtering to the SPAM folder at your convenience. Our corporate email service offers three levels of SPAM protection you can select: low, medium, and aggressive.

What about viruses?
Anti-virus protection is integrated into our infrastructure. Virus infected emails are simply deleted and are not delivered to your mailbox.

What if I don't want any SPAM protection?
We can exclude your domain(s) from any SPAM protection.

How long does it take you to set up my domain for email hosting?
We start working on your setup right away, usually within 4 hours. If you need to make DNS changes, to point your domain to our servers, it will take about 24 hours (48 max) for the DNS change to propagate the Internet. This is the nature of the Internet, and as such is out of our control.

Do you offer DNS hosting services?
Yes. DNS hosting is included, if you wish to have it. You can also host your own DNS, or have a third party host it. Our email service works with all DNS setups.

I will also need a website.
We provide web hosting services as well - take a look.

I read all this, but still have some questions.
Please contact us with any questions at:

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